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Significant expertise with customer service at our heart

We are specialists in translating large and often complicated information into easy to use datasets providing actionable intelligence for our clients. Our team is therefore a combination of research experts, IT professionals, and customer service maestros, who together efficiently produce and maintain a service relied on by thousands of users all around the world. A small selection of the team are detailed below.

Adam Riches

Executive Vice President, Global Operations

ariches@diligent.com

London Office

Adam directs Diligent Market Intelligence’s global sales operations, securing new business, attending events and managing the accounts of an international blue chip client-base.

Adam graduated in History from the University of York in 2011 and also has a background in law having studied at BPP Law School in London.

Josh Black

Editor-in-Chief

jblack@diligent.com

New York Office

Josh is the editor-in-chief of Diligent Market Intelligence’s publications, vulnerability reports and public relations. Josh is regularly interviewed by the media as an expert on shareholder activism, and also speaks at conferences on a frequent basis.

Josh graduated in Modern History from the University of Leeds in 2009 and in Russian and East European Studies from the University of Oxford in 2013, working in financial services in London in between.

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